Available for all Memorial Hermann Advantage Plans, Modivcare manages routine non-emergency medical transportation (NEMT) for Memorial Hermann Health Plan members. Access to Modivcare is a benefit of your health plan and is designed to help you get to your:
- Medical and dental appointments,
- Pharmacy to pick up medication, and
- Ongoing care such as dialysis.
Trip Allowance:
- Medicare Advantage HMO - Ten (10) one-way transports to a Health-related location per year.
- Medicare Advantage Plus HMO - Fifteen (15) one-way transports to a Health-related location per year.
- Golden Triangle HMO (formally Jefferson HMO) - Ten (10) one-way transports to a Health-related location per year.
- Dual Advantage HMO (D-SNP) – Fifty-eight (58) one-way transports to a Health-related location per year.
- Memorial Hermann Advantage Prime Value MA-Only HMO - Ten (10) one-way transports to a Health-related location per year.
To book your ride, visit MyModivcare.com or call (855) 330-9138.
(Please note that by clicking on this link, you will be leaving Memorial Hermann Advantage website.)
Please be sure to have the following information available when booking your ride:
- Your Memorial Hermann Health Plan Member ID #
- Date and time of your scheduled appointment
- Name and address of your medical provider
- Pick up address or location
Please call at least 3 business days in advance, but not more than 2 weeks before your scheduled appointment.
Ride Assist Help Line: (855) 330-9138
Call the Ride Assist Help Line if your transportation is late or if you need to schedule a pick up from a facility.