Resource Center

Questions? Contact Customer Service at (855) 645-8448

Plan Documents & Materials

Links to important documents and information, including Enrollment Form, Summary of Benefits, Evidence of Coverage, Provider Directory, and Dental Benefits.

Informational Member Videos

Watch the informational videos for detailed information on plan benefits and member programs.

Pharmacy Documents & Materials

Links to important pharmacy documents, information and help members and providers navigate the Medicare Part D benefit offered through Memorial Hermann Advantage HMO plans.

Dental Information

Access information regarding your dental benefit.


Learn about our Teledoc program, primary care visits through the Memorial Hermann Virtual Clinic, and Evisits.

Request Printed Directories

Quick form to request a printed directory, or use helpful links to search directories online, including Provider, Pharmacy, and Covered Drugs (Formulary).

Organization Determinations, Appeals, and Grievances

You have the right to disagree with a coverage determination or file a complaint if you have a problem or concern.

Member Events & Newsletters

Helpful information about news and events, including our new member orientation video.

Member FAQ

Helpful answers to important and frequently asked questions.

Disclaimer Information

The fine print is important too! This section includes a link to and privacy information.

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