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Memorial Hermann Health Plan offers three telemedicine options to our members. Your plan includes coverage for health care services or procedures delivered by a preferred or contracted health professional with a telemedicine medical service or a telehealth service. The cost of telemedicine or telehealth services will not exceed amounts for comparable medical services provided through a face-to-face consultation.

Memorial Hermann Virtual Office Visit

Memorial Hermann Medical Group (MHMG) offers Video Office Visits with your board-certified doctor in the comfort of your home or office. Virtual Office Visits are a scheduled, live appointment conducted by video with your primary care or specialty care physician.

MHMG primary care physician or specialty care doctors can treat a wide range of conditions, including allergies, coughs, colds, flu, vomiting, diarrhea, urinary issues and more. MHMG physicians can assist in diagnosis and develop a treatment plan, or help navigate patients to another level of care.

Virtual Office Visits are offered during your physician’s office hours, Monday through Friday, typically from 8 am to 5 pm. Check with your physician’s office to schedule an appointment.

Visit here to learn more about Memorial Hermann Virtual Office Visit and to schedule an appointment.

Memorial Hermann-GoHealth Virtual Urgent Care

Memorial Hermann-GoHealth Virtual Urgent Care can diagnose and treat a wide range of conditions, from allergies and rashes to sprains and bug bites, UTIs, pink eye, coughs, colds, flu and much more. You can usually get a Virtual Urgent Care visit within hours of your booking.

To get access to care, visit Virtual Urgent Care to get started.


Teladoc gives you access 24 hours, 7 days a week to a U.S. board-certified doctor through the convenience of phone, video or mobile app visits. Teladoc provides the right care when you need it most. Teladoc doctors can treat many medical conditions, including:

  • Cold & flu symptoms
  • Allergies
  • Pink Eye
  • Respiratory infection
  • Sinus problems
  • Skin problems
  • And more!

Before your first virtual care visit, take a few minutes to set up your account online or on the app. Then fill out a brief medical history like you would at a doctor's office (it will help your doctor treat or advise you better). So when you need care now, a Teladoc doctor is just a call or click away.

Go to and click "set up account" or you can call (800) TEL-A-DOC (835-2362). You can also visit to download the app and click "activate account".

Please note: Teladoc applies to HSA-compatible plans at a $40 service charge. Services may vary based on health plan or employer. Please set up your account to see the services available to you.

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